Assistant, Information Center (Student Employee)

Description

Responsibilities:

• Assist with daily functions of Information Center
• Provide friendly welcome to faculty, staff, visitors and students
• Answer multi-line phone system
• Respond to in-person inquiries by giving information, directions, and occasionally accompany people to various locations on campus
• Assist as required to update information systems used by Information Desk or Facilities Department

Job Requirements

Required Skills and Qualifications

• High school diploma
• Keyboarding, and some knowledge of Outlook, Word and Excel programs
• Attention to detail and accuracy
• Dependability and promptness are musts
• Good phone manner and communication skills essential
• Work Study students

Preferred Skills and Qualifications

• Professionalism interacting with customers and co-workers
• Knowledge of campus, policies and resources
• Discretionary judgment to maintain confidentiality and when using public two-way radios
• Ability to work independently
• Some flexibility with work schedule.

Hours Needed

Shifts will vary and are at discretion of the department.

• Commonly include Mon. – Thu. 8am -12n, & 4pm-8pm; Fri. 10a-2p and Rotating Saturdays 9am-1p

Directions to Apply

• Candidates must complete Carroll’s online application to be considered
• Complete the online Student Employment Application
• Indicate the department(s) for which you are applying. Only one application is needed
• Complete the FAFSA for Federal Work Study Positions
• Be registered for at least six credits with a 2.0 GPA
• Student Workers under the age of 18 must provide a valid work permit prior to starting employment
• If eligible, your application will be forwarded to supervisors with open positions
• The application will be held for one year, July 1 to June 30

What to Expect

• Interview with the hiring supervisor for the position of interest.
• If selected, you and your supervisor must complete all federal, state and college forms. This document is obtained from your supervisor or the Human Resources webpage.
• Complete and submit all federal, state, and college employment forms. The I-9 is submitted to your supervisor and the other forms are submitted to studentemployment@carrollcc.edu
• Create a work schedule with your supervisor that does not conflict with your class schedule.
• When all forms are turned in you and your supervisor will be notified so a start date can be established.