Financial Aid - Benefits and Communication of Federal Loans

Carroll provides you with information on eligibility requirements, conditions for loosing benefits and regaining lost benefits. This information is communicated in:

  • Master Promissory Notes (MPN) and related documents
  • Direct Loan counseling materials
  • Disclosure statements
  • Quarterly statements
  • Brochures
  • Letters and/or emails
  • Special outreach initiatives
     

The information is provided at multiple points, including:

  • During counseling
  • At disbursement
  • During school
  • During grace period
  • During repayment (including deferment and forbearance periods)
  • Upon inquiry
  • From StudentLoans.gov 
     

 

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