Press Releases

Carroll County Community Mediation Center

Release Date: 12/16/2008

Contact: Sylvia Blair
Executive Assistant to the President
Carroll Community College

Carroll County Community Mediation Center
Now Administered Under the Auspices of Carroll Community College


Westminster, Md., Dec. 16, 2008-The Carroll County Community Mediation Center (CCCMC), which offers free mediation services to county residents, is now administered under the auspices of Carroll Community College. The Center, supported by the Maryland Mediation and Conflict Resolution Office, officially became a service of the college in October.

Currently located in New Windsor at the library headquarters, the CCCMC will move to its permanent location in the Non-Profit Center in Westminster in January. Since its inception in 2000, almost 1,400 Carroll Countians have been served by the CCCMC and over 450 mediation sessions have helped residents resolve their conflicts non-violently.

Mediation is offered between two or more people involved in a dispute or in the process of making difficult decisions. It is a voluntary and confidential process, in which neutral mediators help participants find win-win solutions to their conflict. Mediation lets people speak for themselves, make their own choices and control the outcome. Participants develop solutions that meet everyone's needs, which can then be put into a written agreement. Mediation is an alternative to traditional conflict resolution methods such as courts and counseling.
Types of mediation services offered include:
" business/customer
" employer/employee or coworkers
" landlord/tenant
" roommates
" family disputes - parent/teen, husband/wife, siblings, in-laws
" neighbor/neighbor
" community
" parenting plans
" senior adult
" re-entry

The Carroll County Community Mediation Center started as a Parent-Teen mediation program in 2000 with the support of the Department of Juvenile Services (DJS), the Family Law Administrator, the Maryland Mediation and Conflict Resolution Office (MACRO), Community Mediation Maryland (CMM) and the Carroll County Youth Services Bureau (CCYSB).  The initial vision was to provide families with a collaborative process to work out issues such as school attendance and performance, curfew, chores, friends, communication, and more.  The Parent and Teen mediation program was unique in providing a co-mediation model where the mediators mirrored the participants.  All Parent and Teen mediations are co-mediated by one adult and one teen mediator.  The mediation process is private, confidential and non-judgmental, empowering the participants to develop long-term solutions that meet everyone's needs.   Over the years, the Carroll County Community Mediation Center (CCCMC) expanded their services to include other relationships and community based disputes.

Community mediation relies on volunteers from Carroll County and generous funders to provide mediation. Volunteers complete 50 hours of intensive training, an apprenticeship, evaluations, and continuing education. Volunteers reflect the diversity of Carroll County in terms of race, ethnicity, socioeconomic status, age, and education. 

In addition to free mediation services, the CCCMC conducts free public education and provides conflict resolution trainings to organizations and businesses in the community.  Training content can be customized to meet organizations' needs.

For more information, call 410-386-8120 or send an e-mail to Mediations can occur anytime between 9 a.m. and 9 p.m. in two hour increments, seven days a week at locations throughout Carroll County.


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